Returns + Exchanges

Returns, Damaged Items & Exchange Policy

🔁 Start a Return or Exchange

To begin your return or exchange, please click here:
👉 Start My Return

💳 Policy Overview

We offer exchanges and returns for store credit only.
We do not issue refunds.

If you're not satisfied with your purchase, we’re happy to help with an exchange or store credit.

• Return/Exchange window: Within 30 days of the delivery date

• Policy is strictly enforced

Please try bikini bottoms over underwear for sanitary purposes.

✅ Item Qualifications

To be eligible for return or exchange:

• Items must not be worn, washed, or altered

• No visible signs of wear (e.g. deodorant, makeup, perfume, or hygienic stains)

• Tags must be intact and items returned in original packaging

• Hygienic liners must be attached and not removed/reapplied

🚫 Non-Returnable Items

• Items marked as Final Sale

• Swimsuits that have been worn, have tags removed, or show signs of wear

• Items with removed or reattached hygienic liners

🎨 Color & Print Disclaimer

Due to screen differences, colors may vary slightly and are not considered defects.
Fabric layout and print placement may also vary between pieces and are not considered flaws.

Exposure to hot tubs, heavily chlorinated pools, lotions, and oils may cause fading or discoloration.
This is not considered a defect. Please follow care instructions on garment tags to preserve quality.

🚚 Invalid Shipping Address

If an order is returned to sender due to an incorrect or insufficient shipping address:

• Customer is responsible for the cost of a new shipping label

• A corrected address must be provided for reshipment

🌍 International Orders

All international customers are responsible for VAT/import taxes based on their country's laws.
If the package is rejected or refused, no refunds will be issued.
Store credit may be provided once the item is returned to us in original condition.

Need help? Contact us at
📧 returns@berrybeachyswimwear.com | 📞 305-833-3591